Every piece is shipped with tracking and care. Here we explain how it reaches you and how we handle exchanges and returns.
DHL Express · Domestic and international shipping
All orders are shipped via DHL Express, to ensure a safe and reliable service.
Shipping costs are not included in the product price and are calculated automatically at checkout based on the order's destination. The customer is responsible for the full payment of the applicable shipping costs.
All orders are prepared and shipped within 2 to 5 business days after payment confirmation.
Once the order has been processed, the customer will receive an email with the corresponding tracking information.
Delivery times are estimates and may vary depending on the destination:
— Mexico: 2–7 business days.
— United States and Canada: 5–10 business days.
— International: 7–15 business days.
Anthony Rivera is not responsible for delays caused by courier services, customs processes or circumstances beyond our control.
International orders may be subject to taxes, duties or customs charges determined by the destination country. Such costs are the customer's responsibility.
It is the customer's responsibility to provide a correct and complete delivery address. Anthony Rivera is not responsible for orders lost or delayed due to incorrect information provided during purchase.
All pieces are subject to availability.
If a product is sold out, customers may join a waitlist to receive notifications about future restocks or new productions.
We accept exchanges for size or manufacturing defect within 7 calendar days of receiving the order.
To request an exchange, the product must be:
— Unused.
— In perfect condition.
— With original tags.
— In its original packaging.
Shipping costs associated with the exchange are the customer's responsibility, except in cases of manufacturing defect or shipping error. Anthony Rivera reserves the right to reject requests that do not meet the above conditions.
All sales are final.
We do not accept returns, refunds or cancellations once the order has been confirmed.
If you receive a damaged or incorrect product, contact us within 5 calendar days of receiving the order, sending photographs and your order number to:
Support [email protected]
Each case will be evaluated individually to offer an appropriate solution.
For any question related to an order or shipment, you can contact us at:
Orders and shipping [email protected]